Outbound IVR

• Immediate return on investment. As a fully hosted solution, no investment in hardware, software, or human resources is needed, enabling you to immediately realize a return on investment.
• Easy to use. Angel.com makes it easy to generate a targeted and effective outbound campaign within minutes, at the click of a mouse. Our easy-to-use Site Builder toolkit helps you build, manage and deploy your application from a simple web site. No IT or coding experience required!
• Flexible solution. Built on a web-based platform, Angel.com lets you access, update and manage your calls at any time. Straight-forward per-minute pricing means you pay only for the minutes you use, enabling you to structure your campaign to achieve the results you need at a price you can afford.
  

Benefits To Your Customers

The Angel.com Site Builder tool kit is completely web-based. Building, deploying and managing affordable outbound applications is as easy as point and click.

• Personalized Call Experience. The state-of-the-art Angel.com voice solution combined with advanced call handling enables a more efficient call experience for your callers.
• Immediate information. Outbound IVR lets your customers receive alerts, updates, or other important information quickly and easily.
• Convenient. Complete call scheduling enables you to reach callers at non-disruptive times.

Key Features

Customizable solution
Build and launch the outbound campaign that’s right for you - and your contacts - using the Angel.com Site Builder toolkit.

• Calling features such as caller ID, call back and call transfer enable you to optimize the call experience and insure the best response rates.
• Schedule the start and end of your outbound campaign based on your specific up-to-the-second requirements.
• The Angel.com “Click to Call” option places a button on a web site enabling customers and prospects to call you, enhancing the responsiveness of your campaign.

Intuitive application
A series of ‘smart’ features optimize the response time and enhance the call experience.

• Next-generation IVR capabilities engage in one-to-one dialog with the recipient of the call. If you’d like, callers can then transfer to one of your agents.
• Device detection options determine whether calls are picked up by a person or voicemail system and adapt the voice experience accordingly.
• Built-in security and compliance features give you peace of mind.

Complete Data Management
Manage information - from your outbound call contact list to the results of your campaigns - simply and easily.

• Campaign Manager helps you easily upload and manage bulk outbound calling campaigns.
• Control the delivery and status of calls programmatically over the web.
• Full reporting helps you identify caller activity to improve and share the success of your campaigns.