IVR Solutions for Human Resources / Administration

Recruiting and maintaining qualified, happy employees can be an expensive and involving process. Angel.com provides a cost-effective and efficient way to automate time-consuming and manual HR and administrative tasks. These phone-based applications make it easy for you to reach and give employees access to relevant company information, regardless of location – no PC required.

Typical Human Resources/ Administration Applications

Employee Notifications
Alert, notify and inform employees on store closings, hour adjustments, benefits information and more with simple, automated outreach campaigns.
Employee Satisfaction Survey
Whether you are conducting an outbound customer satisfaction survey or gathering marketing data from those that call you, the telephone provides a quick, reliable and convenient method to maximize your response rate. Learn more about phone surveys >>
Benefits Enrollment Line
Enable employees to register for benefits via the phone, at a time and place that’s convenient for them – avoiding tedious paperwork.
Call Center
Streamline the way customers and prospects are connected to your company, departments and employees with a call center solution that provides departmental call queues and voicemail for employees. Learn more about call center solutions >>
Billing / Time Tracking Line
Manage remote, contractor or field employee work schedules with easy phone-based time tracking. Employees can phone in their working hours or simply make a phone call to check in and out for the day.
Job Inquiry Hotline
Automate the job application process through easy telephone access to job descriptions. Place applicants through an automated phone screening process before connecting them with an HR professional.

Highlights

Solutions can typically be deployed within 48 hours
Connects to your back-end employee information database
Cuts time and costs associated with non-automation
Easy to use and deploy

Angel.com helps your HR department:

Easily respond to urgent or emergency situations
Leveraging the benefits of Angel.com’s on-demand platform and best-in-class Site Builder toolkit, a solution can be deployed in days, not weeks – even during urgent or emergency situations.

More effectively address employee needs
Give your employees the information they need, when and how they need it. Phone-based solutions allow employees to access information for themselves and provide information to you without the need for a computer or web access. This information is also available on the phone round-the-clock for access when no HR reps are available.

Generate bottom-line results
As a fully hosted solution, no investment in hardware, software, or human resources is needed, enabling you to immediately realize a return on investment. And, with no forklift upgrades or associated fees, you will continue to see the cost-efficiencies of your investment.