
August 2006 Issue
Angel.com Debuts Outbound IVR at SpeechTEK
At SpeechTEK 2006 in New York City, Angel.com announced the upcoming general availability of Outbound IVR, a new solution that allows organizations to instantly deliver thousands of interactive ... Read the Press Release >>
SpeechTEK Update: Is Paul English's 'Rage' Just Hot Air?
Paul English, the driving force behind gethuman.com, opened SpeechTEK 2006 with a keynote speech entitled Rage Against the Machine. But was there any new ground broken or was it just more of the same? ... More >>
From the Blog: One Number to Rule Them All
In this month's IVR Blog, Sam Aparicio, Angel.com's VP of Products and Strategy, has two dishwashers, no stove and a few issues with retailers that use more than one phone number to serve their customers. ... More >>
VUI View: The Recipe for Better IVR
In this issue of the VUI View, VUI expert Ahmed Bouzid provides a rundown of five important things to remember in your VUI design, including using smart re-prompting, only using slang or colloquialisms when ... More>>
In the News
The Future of ' Click to Call'
Can click-to-call reduce eCommerce friction and improve customer service? Yes, but only if companies are willing to take some risk, get educated and ask the right questions. ... More >>
New Angel.com Website
As you may have already noticed, we’ve recently unveiled a completely redesigned website. Check out the NEW Angel.com website, and let us know what you think by sending an email to info@angel.com.
