Why Angel.com 
Angel.com provides inbound and outbound IVR services, automated call distribution, and complete reporting that empowers our customers drive high-quality applications, customer satisfaction, and generate measurable results of call center activities. Backed by expert service and support teams, Angel.com empowers organizations of all types and sizes build, deliver and manage customized, world-class IVR and call center solutions to meet the needs of their businesses and their customers.
Find out why over 1,600 customers in more than 20 industries use Angel.com every day to more effectively and affordably manage their IVR and call center applications.
High Quality Applications. Angel.com’s unique approach to product design, service, and support enables our customers to deliver the highest quality applications and deployments. Our web-based interface and hosted architecture eases application design and deployment, enabling users to focus on more strategic and higher value activities.
Reliable Partner. Angel.com is a subsidiary of Microstrategy, a leader in business intelligence software and a respected global corporation. We are well-funded, but at the same time small enough to provide individual customer attention.
Market and Technological Leadership. As an industry and technology pioneer with more than 20 product patents and more than 1,600 customers in a variety of industries, Angel.com provides deeper expertise than any other hosted IVR provider.
Immediate ROI/ Lower Cost of Ownership. A fully-hosted solution, Angel.com helps our customers realize a reduction in hardware, software, and maintenance costs typically associated with traditional on-premise solutions. With Angel.com, any business can get started and experience positive ROI from day one.
Most Full-Featured and Easy-to-Use Web Interface. Angel.com’s award-winning and innovative Site Builder toolkit is built on our on-demand platform, making it easy for any user to design, deploy and manage a true IVR or virtual call center application from one solution with no IT support required.
Flexibility and Control. As business needs change, so can your IVR or call center application; the web-based Angel.com solution empowers customers to easily update or change their application at the touch of a mouse, in near real-time.
Scalable and Secure Platform. Our software platform can easily scale to customer needs, supporting multiple applications, usage demands, and multi-site requirements. Angel.com ensures robust end-to-end security at all levels with redundancy built into each layer of architecture.
Fastest Deployment Option. Leveraging the benefits of the Angel.com on-demand platform and best-in-class SiteBuilder toolkit, a complete IVR or virtual call center can be up-and-running in minutes, with no ongoing maintenance or forklift upgrades needed.
Full Integration. Standard-based architecture and hosted platform enables full integration with other web-service architectures as well as existing call center technologies. A multi-purpose solution, Angel.com encompasses IVR and ACD in one comprehensive solution.
Dedicated Service and Support. Angel.com offers only one type of support to enterprise-level customers – 100%- to insure customer success. This includes 24/7 phone and email support, as well as access to the Angel.com support center, a comprehensive knowledge base, and full access to our expert design consulting professionals.
