Press Releases

Angel.com Technology Allows ASCAP Field Agents to Update Salesforce.com Records Anytime With a Simple Call

McLean, Va. – June 5, 2007 – Angel.com, a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions and a division of MicroStrategy® Incorporated (NASDAQ: MSTR), today announced that the American Society of Composers, Authors and Publishers (ASCAP) has selected Angel.com to simplify the prospecting and licensing efforts for the benefit of music creators. As the leading U.S. Performing Rights Organization with over 8.4 million copyrighted musical works and home to the greatest names in American music, ASCAP ensures that music creators are paid promptly when their works are performed publicly.

According to Vincent Candilora, Senior Vice President of Licensing, ASCAP sought a solution that would enable field agents to log and update sales calls and customer records in Salesforce.com when on the road or when Internet access was not available. Using Angel.com, ASCAP agents access a custom application that integrates with Salesforce.com, enabling them to easily manage sales calls and update customer records at any time with a simple phone call. The increased efficiency and flexibility of the Angel.com solution frees up agents to focus on conducting customer visits and enhances the data collection process.

“The new Angel.com IVR with integration to Salesforce.com provides our field staff with a fantastic productivity tool to streamline their work day,” Candilora said. “For the first time, we have the ability to record messages and summarize sales calls without the need to access and log on to a computer.”

The Angel.com IVR solution also offers voice file recording, which facilitates more thorough and detailed documentation of ASCAP communications with prospects and customers. Field representatives can record detailed messages as sound files to be collected, retrieved, and recorded in the Angel.com solution.

“Organizations are continually seeking new ways to enhance and streamline existing processes,” said Michael Zirngibl, President and CEO of Angel.com. “The integration of Angel.com with Salesforce.com enables organizations of all kinds to increase the productivity and flexibility of the sales process by leveraging the benefits of speech.”

About Angel.com
Angel.com is a leading provider of on-demand call center and Interactive Voice Response (IVR) solutions, which enable organizations of all sizes to quickly deploy powerful telephony applications. More than 1,600 customers turn to Angel.com's proprietary Voice Site technology to power customer service and marketing phone numbers using intelligent speech recognition that can automate most phone-based interactions. With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing. For more information, visit http://www.angel.com.

About MicroStrategy
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at http://www.microstrategy.com.

MicroStrategy and Angel.com are trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

About ASCAP
Established in 1914, ASCAP (American Society of Composers, Authors and Publishers) is the first and leading U.S. Performing Rights Organization representing the world's largest repertory totaling over 8.5 million copyrighted musical works of every style and genre from more than 285,000 composer, lyricist and music publisher members. ASCAP also represents the repertories created by the international affiliates of 90 foreign performing rights organizations. ASCAP protects the rights of its members and foreign affiliates by licensing the public performances of their copyrighted works and distributing royalties based upon surveyed performances. ASCAP is the only American Performing Rights Organization owned and governed by its writer and publisher members. For more information visit www.ascap.com.

Media Contacts:
Greg Abel
Abel Communications for Angel.com
(410) 466-2210
greg@abelcommunications.net